FAQs

purshase Information

Can you customize playsets for our specific space and age group?

  1.  Absolutely. Our engineering team specializes in age-appropriate, compliance-driven designs tailored to your exact requirements. We analyze:

    • Space Constraints (CAD-based layout optimization for available sq. ft./m)

    • Developmental Stages (CPSC age brackets: 6-23mo, 2-5yrs, 5-12yrs)

    • ADA/EN1176-7 Accessibility (inclusive play components as needed)

    • Local Climate Factors (UV stabilization grades, wind load ratings)

How long will delivery take?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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Tellus ridicdiam eleifend id ullamcorper?

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after-sales Infomation

What payment methods do you accept?

We offer flexible global payment solutions:

  • Online Payments: PayPal, Stripe, and major credit cards (Visa/MasterCard/Amex)

  • Bank Transfers: USD, EUR, and GBP wire transfers (SWIFT/IBAN details provided upon order confirmation)

  • Trade Assurance: Alibaba信用保障订单 (for verified B2B transactions)

  • Cryptocurrency: Bitcoin/ETH accepted for commercial orders (5% discount)

What is wishlist?

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What should I do if I receive a damaged or wrong product?

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Can I change or cancel my order?

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What is "package tracking" in my orders?

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